Privacy Policy & Data Protection
Company details;
Weddings at Pencarrow LLP, Pencarrow House, Washaway, PL30 3AG

1. We will collect and store the following personal data about you; first names, surnames, home address, email addresses and telephone numbers. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

(We do not have access to, therefore do not store, any bank account details.)

2. The personal data to be processed shall be the personal data that you, the client, has provided to the venue when completing your Terms & Conditions or any other means (telephone calls, emails etc). Your personal data is stored only by the venue and to meet our statutory obligations and for the purposes of our contract with you, the client. We do not share your personal data with any third parties.

3. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Our aim is to delete within 12 months of your event.

4. We will not disclose your personal information to any other party in accordance with this Privacy Policy apart from in the circumstances detailed below:
  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.
The venue will not share your personal information with third parties for any other reason without your permission.

You have the right in certain circumstances to;

Request access to your personal data (commonly known as a “data subject access request”).
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you.
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data.
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Request restriction of processing of your personal data.
This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party.
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

We respect your privacy and are committed to protecting your personal data. Please do not hesitate to contact us regarding any matter relating to this Privacy Policy, at [email protected]